Frequently Asked Questions
Everything you need to know about shopping with Elanora Trends
What is your standard shipping timeframe?
We typically process orders within 1-2 business days. Standard shipping within the continental US generally takes 3-7 business days, while international shipping can take 10-21 business days depending on the destination.
What is the Elanora Trends return policy?
We offer a 30-day return policy for all unworn, unwashed items with original tags attached. Simply visit our returns portal to initiate a request and receive a prepaid shipping label.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button with specific measurements. As our collections vary by designer, we recommend checking these measurements against your own to ensure the perfect fit.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and 'Buy Now, Pay Later' options including Klarna and Afterpay.
Are your materials sustainably sourced?
At Elanora Trends, we are committed to ethical fashion. Over 60% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we audit our manufacturing partners annually for fair labor practices.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.